PRIVACY POLICY
Last updated: February 12th, 2026
Done & Dusted Handyman LLC ("Company," "we," "us," or "our") is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, contact us, or interact with us through SMS or other communication channels.
By using our website or submitting your information, you agree to the practices described in this policy.
1. INFORMATION WE COLLECT
Personal Information You Provide
We may collect information when you submit a form, request a quote, schedule a service, or communicate with us. This may include:
- Name
- Phone number
- Email address
- Service address
- Project details
SMS & Phone Number Collection
When you provide your phone number (via web forms, service requests, scheduling pages, or texting our number), you consent to receive SMS messages related to:
- Appointment scheduling
- Service updates
- Estimates & job details
- Follow-up messages
- Occasional promotions or special offers (if applicable)
We do not sell, rent, or share your phone number or SMS data with third parties for marketing or any commercial purpose.
Automatically Collected Data
We may collect:
- IP address
- Device/browser data
- Site activity
- Cookies & analytics data
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and manage handyman services
- Reply to inquiries or quote requests
- Communicate via SMS regarding appointments, updates, and service confirmations
- Send promotional messages (only if opted in)
- Improve site functionality and user experience
3. SMS COMMUNICATIONS
By providing your phone number, you agree to receive SMS messages for:
- Appointment reminders
- Quote updates
- Job confirmations
- Customer support
- Follow-up service recommendations
Opt-Out Instructions
You may opt out of SMS messages at any time by replying:
- • STOP — to end all messages
- • HELP — to receive assistance
Your opt-out request will be processed immediately.
4. SHARING YOUR INFORMATION
We do not sell or share your personal information—especially phone numbers—with third parties for marketing.
Information may be shared only with:
- Service providers assisting in our operations (CRM, scheduling tools, payment processors)
- Contractors required to perform portions of your service request
- Legal authorities if required
All partners must protect your data.
5. COOKIES & ANALYTICS
We use cookies and analytics tools to improve website performance. You may refuse cookies via browser settings.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information.
7. YOUR RIGHTS
You may request:
- Access to your data
- Corrections
- Deletion
- Opt-out from marketing communications
Contact us at [email protected].
8. THIRD-PARTY LINKS
External sites linked from our website are not governed by this Privacy Policy.
9. UPDATES TO THIS POLICY
We may update this policy periodically. The "Last updated" date reflects the most recent version.